Privacy Policy for live2communication.de
Last updated: [16.10.2024]
At live2communication GmbH, we value your privacy and are committed to protecting the personal data we collect from you in compliance with applicable laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Who We Are
live2communication GmbH is a Destination (and Event / Live Marketing) Management Company (DMC) based in Germany. We provide event and travel management services for corporate clients, business travelers, and other groups. Our registered office is located in munich (see IMPRINT) You can contact us at skl@live2communication.de for any questions regarding this policy.
2. Information We Collect
We may collect various types of personal data depending on the services we provide or how you interact with us. This includes:
- Personal identification information: Name, email address, phone number, mailing address, and other contact information.
- Business details: Company name, job title, and professional contact details.
- Booking and event information: Travel details, preferences, event participation, dietary requirements, etc.
- Financial information: Payment details such as bank account or credit card information.
- Technical information: IP address, browser type, and other technical data gathered through cookies when you visit our website.
3. How We Use Your Information
We use your data for the following purposes:
- To manage and provide the services you request, including travel arrangements, event management, and related services.
- To communicate with you regarding your bookings, inquiries, or updates about our services.
- To process payments and manage financial transactions.
- To comply with legal obligations and ensure our services meet regulatory requirements.
- To improve our services, enhance your experience, and provide you with relevant offers.
4. Legal Basis for Processing Your Information
Under the GDPR, we process your data based on the following legal grounds:
- Contractual necessity: To fulfill our contractual obligations, such as managing your bookings or organizing events.
- Legitimate interests: To improve our services, manage customer relationships, and protect our business interests.
- Consent: Where applicable, we may ask for your explicit consent for certain uses of your data, such as subscribing to our newsletters.
- Legal obligations: To comply with legal or regulatory obligations.
5. How We Share Your Information
We only share your personal data with third parties when necessary, such as:
- Service providers: We may share your information with hotels, transportation companies, event venues, and other vendors to fulfill your booking or event requirements.
- Payment processors: For processing payments.
- Legal authorities: If required to comply with legal obligations or enforce our terms and conditions.
We ensure that all third parties handling your data are GDPR-compliant and maintain strict data protection standards.
6. International Data Transfers
As a DMC, some of our services may involve international data transfers. If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as standard contractual clauses or agreements that comply with GDPR.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Once the data is no longer required, we will securely delete or anonymize it.
8. Your Rights
You have several rights regarding your personal data, including:
- The right to access your personal data.
- The right to request correction or deletion of your data.
- The right to object to or restrict certain types of data processing.
- The right to withdraw consent at any time, where applicable.
- The right to data portability.
- The right to lodge a complaint with a supervisory authority, particularly in the country of your residence, if you believe your data protection rights have been violated.
If you wish to exercise any of these rights, please contact us at [email address].
9. Security Measures
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. This includes encryption, access controls, and regular security assessments.
10. Use of Cookies
Our website uses cookies to enhance your browsing experience and analyze site usage. You can adjust your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
live2communication GmbH
Zeppelinstraße 73, 81669 Munich, Germany
Email: skl@live2communication.de
Phone: 0049 160 95226047
By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy.